We do not modify or influence Google reviews. All reviews are submitted freely by customers.
Google Business Profile Partner Tool

Built on real customer feedback.
no fake reviews, ever.

Via WhatsApp automation & QR codes — real reviews from real customers

RatingFlow connects to your Google Business Profile and sends personalised review requests through WhatsApp after every customer visit — making it effortless for happy customers to share their experience on Google.

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500+ businesses across India use RatingFlow

No fake reviews Google compliant Official WhatsApp API

Your Google Business Profile

Review activity — last 30 days

4.6
Based on 184 reviews
5
132
4
33
3
9
2
6
1
4
Review request sent to Amit K.WhatsApp · after visit · Sharma Motors
2m ago
New 5-star review on GoogleHealthFirst Clinic · via WhatsApp request
14m ago

Great service deserves to be seen on Google

Most businesses provide excellent service — but their Google profile doesn't reflect it. Here is why that gap exists.

Customers don't think to leave reviews

Even genuinely satisfied customers rarely post a review on their own. Without a timely, easy nudge, that review is never written.

Only 7% of happy customers leave a review without being asked

A lower rating costs you real customers

When someone searches for a business near them, Google rating is the first thing they see. A gap of even 0.5 stars shifts decisions before you get a chance.

87% of consumers choose the business with a higher Google rating

Manual review requests are inconsistent

Asking personally is awkward. Staff forgets. Reviews trickle in by luck, not by design — and you cannot improve what you cannot measure consistently.

Businesses with a system collect 3x more reviews than those without

From customer visit to Google review — in 4 steps

RatingFlow works quietly in the background. No coding, no technical setup. Ready in 24 hours.

Connect your Google Business Profile

Link your Google Business Profile to RatingFlow via the official Google API. Dashboard live in minutes.

Official Google API

Send requests via WhatsApp & QR code

After each visit, a personalised WhatsApp message and QR code invites the customer to share their experience — at exactly the right moment.

Official WhatsApp API

Customer chooses how to respond

Every customer receives the same invitation. They decide what to do next — always freely and without any pressure.

Happy? One tap to post on Google
Concern? Private feedback to your team
Customer always chooses

Send a loyalty coupon as a thank-you

Separately — customers receive a thank-you discount coupon via WhatsApp. A loyalty reward that brings them back, independent of any review.

Independent of review

Everything your business needs to grow on Google

Built for Indian businesses. Designed to work with your existing operations — zero technical setup required.

WhatsApp & QR Review Requests

Automated, personalised review invitations sent via WhatsApp and QR code after every customer visit. High open rates, zero manual effort from your team.

Official WhatsApp Business API

Smart Reminder Sequences

Multi-step follow-up messages that gently remind customers — spaced intelligently so they feel helpful, not intrusive. Configurable per business type.

AI-optimised timing

Private Customer Feedback Channel

Customers who had a concern can share feedback directly with your team through a private form. Resolve issues promptly and genuinely improve your service.

Improve service quality

CRM Customer Dashboard

Track every customer interaction — review status, feedback history, coupon usage, and visit frequency. Full visibility from one clean dashboard.

Full pipeline view

Multi-Branch Management

Manage multiple locations from a single dashboard. Each branch gets its own QR code, review link, and analytics — all managed centrally.

Included in Pro & Business

Analytics & Reporting

Track review growth, feedback trends, return visit rates, and coupon redemptions in real time. Make data-driven decisions to improve your business.

Real-time data

Built to support your Google Business Profile — not game it

RatingFlow works within Google's guidelines to help your business earn the reputation it deserves — through genuine, uninfluenced customer feedback.

More genuine reviews over time

By making it simple for real customers to share their experience at the right moment, your Google profile grows organically with authentic feedback — improving local search visibility.

Act on feedback, improve your service

Private feedback from customers who had concerns gives you actionable insights to fix real issues — leading to genuinely better experiences and stronger ratings over time.

Higher visibility in local search

Google rewards businesses with consistent, recent, and responded-to reviews. RatingFlow helps maintain a steady review flow that directly supports your local SEO performance.

Google policy compliant. RatingFlow uses the official Google Business Profile API. Customers are never selectively directed based on expected rating — all feedback is welcome equally.

We do not modify, influence, or intercept Google reviews. Every review on Google is written and submitted freely by the customer. RatingFlow only helps you reach customers at the right time to invite their honest feedback.

Google Search — Local Results
The Spice Garden — Restaurant, Jaipur
4.7 (184 reviews) · Restaurant
Malviya Nagar, Jaipur · Open now · 11am–10pm
Spice Route Kitchen
3.9 (47 reviews)
C-Scheme, Jaipur · Open now
More genuine reviews → Higher Google ranking → More customers finding you

The Loyalty Voucher System

Turn one-time visitors into repeat customers with automated thank-you coupons — delivered via WhatsApp as a standalone loyalty reward.

1

Customer visits your business

They dine, shop, consult, or use your service as usual.

2

WhatsApp review request is sent

A personalised message invites them to share their honest experience on Google — independently of any reward.

3

A thank-you loyalty coupon is sent separately

As a standalone loyalty reward — not tied to whether they left a review — customers receive a discount coupon on WhatsApp. You configure the value: Rs.100 off, 15% discount, or a free item.

4

Customer returns to redeem

To use the coupon, they visit again. You gain a repeat customer and an ongoing relationship — not just a one-time transaction.

Important: The loyalty coupon is sent as a thank-you for their visit — not as an incentive for leaving a Google review. Both communications are separate and independent, keeping your review process authentic and within Google's guidelines.

Sample — WhatsApp coupon delivery
RatingFlow · Loyalty Reward
₹150 OFF
On your next visit · Valid 30 days · Single use
RF-4827
Thank you for visiting us. We look forward to seeing you again.
Coupon lifecycle
Customer visits the business
Review request sent via WhatsApp (separate message)
Thank-you coupon delivered (independent communication)
Customer redeems coupon on return visit
Redemption tracked in CRM dashboard
Configure coupon value, validity, and conditions from your dashboard.

Simple, transparent pricing

All plans include a 14-day free trial with every feature unlocked. No credit card required to start.

Starter
₹999 / month
For single-location businesses getting started with review collection.
1 business location
200 review requests per month
WhatsApp notifications
QR code generator
Private feedback channel
Basic analytics
Email support
Start Free Trial
Business
₹3,999 / month
For chains and agencies managing many locations with full control.
Unlimited locations
Everything in Pro
White-label dashboard
API access
Dedicated account manager
24/7 phone support
Contact Sales
14-day free trial — all features
No credit card required
Setup in 24 hours
Cancel anytime

All prices exclude GST (18%). Annual billing available at 30% discount.

Common questions

Everything you need to know before getting started.

How quickly will I see results?
Most businesses receive their first new reviews within 48 hours of activation. Results vary by industry, customer volume, and how actively the platform is used.
How does the private feedback channel work?
All customers receive the same review invitation. Those who wish to share a concern privately can do so through a feedback form sent directly to your team. Customers always retain full freedom to post any review publicly on Google — we do not restrict or filter this in any way.
Is RatingFlow compliant with Google's review policies?
Yes. RatingFlow uses the official Google Business Profile API and follows Google's review policies. We do not selectively direct only positive customers to Google — all customers receive the same invitation. We do not modify, filter, or influence any Google review. All reviews are submitted freely by customers.
How does the loyalty voucher system work?
You configure a coupon in your dashboard — a fixed discount, percentage off, or a free item. This coupon is sent to customers via WhatsApp as a standalone loyalty reward for visiting your business, separate from the review request. Customers redeem the coupon by returning to visit. The coupon is not a payment for leaving a Google review.
Does it work for multi-location businesses?
Yes. Pro and Business plans support multiple branches from a single dashboard. Each location gets its own QR code, review link, and analytics. The Business plan supports unlimited locations, ideal for chains and agencies.
Do I need the WhatsApp Business API?
RatingFlow integrates with the official WhatsApp Business API so messages are sent from a verified business number. We handle the complete setup for you — included in all plans. No technical knowledge is required.
What businesses does RatingFlow work best for?
RatingFlow works for any business with a Google Business Profile — restaurants, clinics, salons, retail shops, hotels, gyms, real estate agencies, automotive centres, schools, and more. If your customers visit or use your service, RatingFlow can help you collect their feedback systematically.

Built to reflect your real customer experience

RatingFlow is a software product developed and operated by Raj Web Services, Rajasthan, India.

RatingFlow was created to solve a simple but common problem — businesses deliver great service, but their Google ratings don’t always reflect it. Not because customers are unhappy, but because leaving a review isn’t easy or timely.

We built a system that makes this process effortless. With smart automation, WhatsApp follow-ups, and QR-based interactions, businesses can collect genuine feedback, manage customer responses, and turn satisfied customers into repeat visitors.

This is not just another marketing tool. RatingFlow works as a quiet, reliable system in the background — helping you stay connected with your customers at the right time, without manual effort.

Our mission: Help businesses earn the reputation they truly deserve — through real customer experiences, not shortcuts.

Founded
2024
Contact
RatingFlow
(A product of Raj Web Services)
query@ratingflow.in
Support hours
Mon–Sat, 9am–7pm IST

What we stand for

Genuine reviews only
Every review should reflect a real customer experience. We focus on collecting honest feedback — not artificial ratings.
Customer data privacy
Customer data is used only for the services you enable. We do not sell or misuse any information.
Policy compliant
Our system follows platform policies and best practices — ensuring safe and reliable usage without shortcuts.

Book a free demo

Free onboarding included this month

See RatingFlow working with your actual business. Our team will walk you through the platform, connect your Google Business Profile during the session, and set up your trial account before you leave.

Live walkthrough tailored to your business type
Google Business Profile connected during the demo
14-day trial account set up — no card needed
WhatsApp API configured and tested before you leave
Full onboarding support at no extra cost
Contact us directly
query@ratingflow.in
+91 9413600418
Monday to Saturday · 9am to 7pm IST

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